These Terms and Conditions govern your use of the durianlucky platform. Please read them carefully before registering or using any part of the service. Using durianlucky means you agree to the terms set out here.
A quick overview of the six areas this document addresses before you read the full terms below.
Who can register, age requirements, identity verification obligations, and one-account-per-person rules.
Accepted payment methods in PHP, processing expectations, withdrawal eligibility conditions, and KYC requirements before cashout.
How wagers are placed and settled, what happens in technical errors, and your responsibility when participating in any game on the platform.
General principles around bonus offers, how promotional terms interact with these Terms and Conditions, and what happens if terms are breached.
Your responsibilities for keeping your login credentials secure and what durianlucky does to protect account integrity from our side.
The 21+ age requirement, self-exclusion rights, and durianlucky's commitment to providing a safe gaming environment for Filipino players.
By accessing, registering for, or using the durianlucky platform — whether through a desktop browser or mobile device — you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in full.
If you do not agree to any part of these terms, you must not use the durianlucky platform. Continued use of the platform after any update to these Terms and Conditions constitutes your acceptance of the revised version. durianlucky reserves the right to update these terms at any time. The date of the most recent update is shown at the top of this page.
These Terms and Conditions apply to all players accessing durianlucky from the Philippines. If you are unsure about any provision, contact us at [email protected] before registering.
You must be at least 21 years of age to register an account and use any part of the durianlucky platform. By completing registration, you confirm that you meet this requirement. durianlucky reserves the right to request proof of age at any point and to suspend or close accounts where the age requirement is not met.
Each individual may hold only one active account on the durianlucky platform. Registering multiple accounts — whether under your own name or using another person's details — is a breach of these terms and may result in the closure of all associated accounts and the forfeiture of any balance held in them.
You are required to provide accurate, complete, and current information at registration and to update your account details if any of that information changes. Providing false information, including false identity documents during KYC verification, is a serious breach of these terms.
Before withdrawals can be processed, you are required to complete identity verification by submitting a valid Philippine government-issued ID. This process is standard across online gaming platforms and is required to confirm the identity of the account holder. durianlucky processes your verification documents securely in accordance with the Privacy Policy.
All transactions on the durianlucky platform are processed in Philippine Peso (PHP ₱). No other currency is accepted. There is no currency conversion at any stage of the deposit or withdrawal process for Philippine players.
durianlucky accepts deposits via Philippine e-wallets and Philippine online banking or bank transfer. GCash and Maya are examples of supported e-wallets. Credit cards and cryptocurrency are not accepted as payment methods for deposits or wagering on this platform.
Funds deposited to your durianlucky account are for the purpose of gaming on the platform. Deposits must come from payment methods registered in your own name. Minimum deposit amounts and any applicable processing details are available on the Deposit page. durianlucky does not charge fees on deposits, though your payment provider may have their own fee structures.
Withdrawal requests are processed to the same payment method used for deposit where possible. Your account must be fully KYC-verified before any withdrawal can be approved. durianlucky reserves the right to perform additional verification before processing withdrawals above certain thresholds. Processing times vary by payment method and are displayed during the withdrawal request process.
Funds deposited to durianlucky are for gaming use only. The platform is not a banking or financial service. Do not deposit funds you cannot afford to lose.
All games available on the durianlucky platform — including slots, fish games, and sports betting — operate under their respective rules displayed within each game or market. By placing a bet or starting a game round, you accept the rules applicable to that game.
Once a wager is placed and confirmed, it cannot be cancelled or amended. Outcomes are final once settled. In the case of sports betting, markets settle according to official results from recognised governing bodies or providers.
In the event of a technical error, system failure, or game malfunction, durianlucky reserves the right to void affected bets or game rounds. The platform will make reasonable efforts to notify affected players. Void bets are refunded to the player's account balance.
Any account found engaging in prohibited actions may be suspended or permanently closed without notice, and associated balances may be forfeited.
durianlucky may offer promotions, bonuses, or other incentive programmes to players from time to time. Any active promotion will have its own specific terms and conditions that apply in addition to these general Terms and Conditions.
Where there is a conflict between promotional terms and these general Terms and Conditions, the promotional terms take precedence for the specific promotion only. Promotions are described accurately at the time they are live. durianlucky does not guarantee the continuation of any promotion beyond its stated end date.
Attempting to abuse promotional offers — including registering multiple accounts to claim bonuses more than once — is a breach of these terms and will result in account action including the cancellation of any bonus amounts and potential account closure.
You are responsible for maintaining the confidentiality of your account login credentials. Do not share your username, password, or OTP codes with anyone. durianlucky will never ask you for your password by email, phone, or chat.
All activity conducted through your account is your responsibility. If you believe your account has been accessed without your authorisation, contact durianlucky support immediately at [email protected]. durianlucky uses SSL encryption, OTP verification, and session management controls to protect accounts from unauthorised access, but the security of your own device and credentials is your responsibility.
For full details on how durianlucky protects your personal data, read the Privacy Policy. For platform security features, visit the Platform page.
durianlucky is committed to providing a gaming environment that supports responsible play. Gaming on this platform is for entertainment. No strategy, system, or approach guarantees a win, and players should never bet more than they can afford to lose.
For tools, guidance, and information about responsible gaming, visit the Responsible Gaming page. durianlucky reserves the right to apply account restrictions or close an account where there are concerns about a player's gaming behaviour or where a player has requested self-exclusion.
You may request to close your durianlucky account at any time by contacting support. Any verified balance remaining at the time of closure will be returned to you via your registered payment method, subject to standard withdrawal processing.
durianlucky reserves the right to suspend or permanently close any account at any time for breach of these Terms and Conditions, suspected fraudulent activity, failure to complete KYC verification when required, or for any other reason at durianlucky's reasonable discretion. In cases of confirmed breach, balances may be forfeited.
The durianlucky platform is provided on an "as is" basis. While we make every effort to maintain platform availability and accuracy, durianlucky does not guarantee uninterrupted access and is not liable for losses arising from platform downtime, technical errors, or events outside our reasonable control.
durianlucky is not responsible for any financial loss, loss of data, or other damages arising from your use of the platform beyond what is required by applicable law. All gaming activity involves financial risk, and players participate at their own risk.
durianlucky may update these Terms and Conditions at any time. The most recent version will always be available on this page with the effective date shown at the top. Significant changes will be communicated to registered players where practical. Continued use of the platform after an update constitutes acceptance of the revised terms.
If you have questions about any of the terms on this page, contact us at [email protected] before continuing to use the platform.
These Terms and Conditions should be read alongside the Privacy Policy and Responsible Gaming page for a complete picture of how durianlucky operates.
Online gaming involves real financial risk. Only play with money you can afford to lose. Visit Responsible Gaming for support tools.
Create your free account, make your first deposit in PHP, and access slots, fish games, and sports betting — all in one place for Filipino players.
Players must be 21 years of age or older. Registration constitutes acceptance of these Terms and Conditions.